A notice has been issued to TOTO Online BV by the Dutch gambling authority, Kansspelautoriteit (KSA), after an investigation discovered the operator had violated the country’s Money Laundering and Terrorism Financing (Prevention) Act (Wwft).
TOTO Online operates online gambling in the Netherlands under the brand names TOTO and Winnitt, with its parent company being the Dutch lottery, Nederlandse Loterij.
The KSA said in a statement on 24 December that TOTO Online has been issued with the notice as it “failed to comply with the ongoing monitoring of business relationships and their transactions”, a requirement after initial client due diligence.
It was also said that the operator “does not sufficiently document why new facts or events do not lead to an adjustment of client risk classifications and why it takes certain control measures”, while also the investigation into player funds origins was inadequate.
Although TOTO Online have been criticised by the KSA, the regulator did state that the operator cooperated with its investigation and that some violations identified had been resolved before the instruction had been issued.
However, a timeline of six months has now been set for TOTO Online to resolve the outstanding violations, after which a re-inspection of operations will be conducted by the KSA.
iGaming Expert has reached out to Nederlandse Loterij for comment on the notice TOTO Online has received from the Dutch regulator.
Wwft shortcomings
Last month, SCGO Limited was issued with a warning by the Dutch gambling authority regarding its Vbet operations in the Netherlands, following an April 2025 investigation that highlighted Wwft shortcomings.
The KSA investigation found that Vbet was “not adequately implementing its company-wide risk assessment” and that “no insight into the gross risks identified by Vbet and lacks version control”.
As such, the Financial Supervision Authority was unable to evaluate how risks identified in the risk assessment “have been assessed, whether the control measures are effective and whether the risks are current”.
Other areas of improvement included “monitoring player transactions, aligning established policies and procedures, and recording the risk profile in client files”.
However, the KSA did state that Vbet was cooperative throughout the investigation and has a recovery plan in place, with a SCGO spokesperson telling iGaming Expert that the operator is committed to the safest operating environment possible in the country.
“Vbet fully supports the licensing objectives of the Netherlands and remains committed to working proactively with the KSA to ensure the safest possible operating environment,” said a SCGO spokesperson.
“The matters identified during the review have already been addressed and we used this process as an opportunity to further strengthen our compliance and operational framework as a whole.
“We are confident that the measures implemented will fully satisfy the KSA’s expectations and reinforce our long-term commitment to responsible and compliant operations.
“Vbet appreciates the constructive and cooperative engagement from the KSA throughout the investigation, as reflected in the acknowledgement that we worked proactively on a recovery plan.”
