Dear CEO is an iGaming Daily limited series podcast, presented in partnership with iGP.
This is the podcast where you get to ask your questions to a real industry CEO. Jovana Popovic Canaki will answer questions about your business, and give her opinions about the industry. Real advice, real insight.
Co-host Charlie Horner, Media Manager at SBC, sits down with Jovana both remotely and at various global iGaming events to get into some of the most fascinating topics in the industry, including AI, localisation, entering new jurisdictions and much more.
Check out the Episodes below!
Episode 4
In episode 4 of Dear CEO, a limited series from iGaming Daily, Charlie Horner and Jovana Popovic Canaki discuss all things KPIs.
Answering questions submitted by the audience, Jovana tells Charlie about her numbers background and why paying attention to the numbers has given her fantastic insights into which KPIs are important, what they mean, and what your businesses should care about.
Episode 3
In episode 3 of Dear CEO, a limited series by iGaming Daily, presented in partnership with iGP. Dear CEO is the podcast where you get to ask your questions to a real industry CEO, Jovana Popovic Canaki, CEO of iGP. In this episode, host Charlie Horner talks to Jovana about another red hot topic, crypto.
Jovana admits initially being a skeptic, but changing her mind after crypto’s persistence over the last 15 years. The conversation delves into the intersection of crypto and iGaming, the specific type of player it attracts, and how to personalise the product for them.
Episode 2
In the second episode of Dear CEO, a limited series by iGaming Daily, Charlie Horner and Jovana Popovic Canaki dive deep into the latest trends shaping the iGaming industry.
The duo explore the transformative impact of Artificial Intelligence (AI) on the sector, highlighting how smaller operators can leverage data-driven decisions to stay competitive.
The conversation also touches on the critical elements of player experience, including personalisation, localisation, innovation, and retention, offering actionable insights for enhancing engagement and loyalty.
To wrap up, Charlie and Jovana tackle a quickfire round on industry buzzwords, stressing the importance of meaningful implementation over superficial adoption.
Episode 1
The first episode sees Jovana and Charlie tackle the topic of market dynamics and how to navigate certain hurdles when operating in certain jurisdictions.
The duo discuss the importance of platform selection for operators, emphasising it as a crucial step in bringing a brand’s vision to life.
The conversation explores how platforms and partners can work together to deliver localised solutions, stressing the importance of a unified approach rather than a client-supplier dynamic. Jovana and Charlie also delve into the impact of product exclusivity, noting it can both stagnate the market and drive innovation.
Finally, the two touch upon iGP’s approach to innovation, which focuses on internal brainstorming rather than mimicking competitors.
Bonus Episode – Meet the Hosts
Ahead of the launch of Dear CEO, a limited series from iGaming Daily, SBC’s Charlie Horner speaks to Jovana Popovic Canaki, the new CEO of IGP.
Jovana shares her journey into the iGaming industry, from a customer support role to leading a major B2B provider. She also delves into iGP’s strategic shift to a pure B2B model and the exciting new products they’re launching, including gamification features and a crypto solution.
In addition, Jovana also discusses the importance of using AI for personalisation and the potential for NFTs in player engagement.
