Sweden’s gaming regulator, Spelinspektionen, has reprimanded the online casino operator L&L Europe for “systematic shortcomings” related to its responsibility to display required information.
Following an investigation, authorities discovered that information required to be displayed on gambling websites according to sections seven and eight of the regulator’s Regulations and General Guidelines was missing across L&L’s Casinocasino.com, Funcasino.com, Hypercasino.com, Nobonuscasino.com, Racecasino.com and Yeticasino.com brands.
These included the company registration number, telephone number and email address, information about the licence period and the Swedish Gambling Authority, as well as contact details for a problem gambling helpline and information on the risks that may be associated with gambling.
The ruling stated: “L&L Europe has failed to comply with several aspects of its information obligations. Since the deficiencies in question have occurred on several of the websites, this indicates that there are systematic shortcomings in L&L Europe’s compliance routines. In light of this, the breach cannot be regarded as minor or excusable.”
Spelinspektionen did note that other required information was visible on the sites, and L&L rectified deficiencies once notified.
As a result, the operator was handed an official remark from the regulator and ordered to pay an administrative fee of SEK 80,000 (£6,502).
L&L Europe, headquartered in Malta, was founded in 2011 and has been licensed in Sweden since 2018. The company is also licensed by the Malta Gaming Authority and the UK Gambling Commission.
Previously, the firm was warned and forced to pay a penalty fee of SEK 600,000 (£48,799) in April 2020 after Spelinspektionen discovered self-excluded players were able to gamble on its casino sites during a period between 28 April and 6 May 2019, when L&L was changing its bank ID verification processes.
Alongside paying the financial penalty, L&L refunded deposits to affected self-excluded accounts.
