GamCare will relocate its principal office later this month, marking a new chapter for the UK’s leading charity dedicated to the treatment, support, and intervention for gambling harms.
After several years based at Saffron Hill (Holborn), GamCare will officially move to Salisbury House, Finsbury Circus, in the heart of the City of London. The new premises, located near Moorgate and Liverpool Street stations, will open on Tuesday, 26 August 2025.
The relocation is intended to provide GamCare with a more modern and collaborative environment that reflects the organisation’s dynamic approach to its work and the support it offers to individuals affected by gambling harms.
“We’re excited about this new chapter,” a GamCare spokesperson said. “The new office will give us the space and flexibility to continue innovating and supporting those who need us.”
In the meantime, visitors can continue to access services at the current Saffron Hill office until Thursday, 22 August 2025. GamCare has confirmed that all contact details, including phone numbers and email addresses, will remain unchanged, and that there will be no disruption to services during the move.
Summer Shifts
In July, GamCare announced two major developments aimed at transforming its operations and services.
Its Board of Trustees has decided to end the “Young People’s Programme”, which was designed to educate youth and under-18s on the identification and prevention of gambling harms. The programme will be wound down by October 2025, as GamCare shifts its focus to strengthening its Youth Advisory Board. This board will work with dedicated organisations focused on the treatment of youth addictions.
Additionally, GamCare announced it will evaluate the strategic progress of its Women’s Pathway Programme. The charity has launched a tender to find an academic partner to review the programme, specifically in terms of breaking down barriers that “prevent women from seeking help for gambling harms”, and to provide further guidance on its development and strategic direction.
Established in 2024 as a three-year initiative, the Women’s Pathway Programme aims to provide dedicated routes for women in local communities to seek help with gambling harms — whether suffering directly or impacted by someone else’s behaviour.
NHS clarity
As the operator of the National Gambling Helpline, GamCare is among the organisations awaiting the NHS and the Office for Health Improvement and Disparities (OHID) to publish the funding plan for the new statutory problem gambling levy.
The levy, formally activated on 6 April 2025, represents a significant shift in the UK’s gambling support landscape. As part of the transition, former funding steward GambleAware has announced it will wind down its operations by March 2026.
“GamCare commented on GambleAware’s decision: “GamCare thanks GambleAware for their leadership and contribution to the sector over many years. Under the voluntary funding system, their work has enabled the development and delivery of critical services – including GamCare’s National Gambling Helpline and the National Gambling Support Network.”
“In light of GambleAware’s closure, we will be seeking meetings at the earliest opportunity with NHS England, OHID, and relevant bodies in Scotland and Wales to discuss the transition and ensure continued support for those affected by gambling harms.”
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